"Into a New World of Librarianship,"I found to be the most relevant to the human aspect of librarianship in considering the customer's point of view when deciding what new technology to implement. Michael Stephens discusses how Librarians 2.0 can use technology to satisfy their customers needs and wants. One of the principles he adds to the Library 2.0 meme is that “the Library is human” because it makes the library a social and emotionally engaging center for learning and experience. Librarians 2.0 plans for their users, Librarian 2.0 embraces Web 2.0 tools, Librarian 2.0 controls technolust-not purchasing technology for the sake of technology but creates a "living, breathing technology plan. He believes that Librarian 2.0 should purchase technology that meets the users needs in a new and improved way.
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